QATCTECH’s Iris USSD Connect is a new mobile application based on the Unstructured Supplementary Service Data (USSD) service on the front/device end, with the backend connected to Iris LAPP loan management system. Iris USSD Connect was created with the primary intention to improve the experience of the Iris LAPP loan management system users. Data posted via the Iris USSD Connect platform becomes immediately available in the main Iris LAPP loan management system. Conversely, the data displayed in Iris USSD Connect is fetched from Iris LAPP loan management system backend databases. This groundbreaking service allows borrowers to make loan applications and perform other related functions from any mobile phone type, be it a smartphone or a feature phone, making it possible for companies using Iris LAPP system to increase their market reach across the nation even in areas with poor internet or general poor network connections. The USSD service has also been implemented as a tool for aiding financial inclusion after realizing that the online loan application methods excluded those with feature phones from accessing loan products from the comfort of their homes or workplaces.
Iris USSD Connect is characterized by real-time interaction, reliable, secure, and fast service, that allows the backing Iris LAPP loan management service to be accessible from any device, anywhere, regardless of whether it is a smartphone or a feature phone popularly known in Zimbabwe as “Chimbudzi”.
To be part of this amazing service, interested Iris LAPP subscribers will be assigned a unique USSD code by QATCTECH. Through the assigned USSD code, the Iris LAPP subscribers will be able to avail the following functions or services to their remote clients:
Borrowers will have access to Iris USSD Connect by simply dialing the respective USSD code of the lender/service provider from their mobile phones. First-time users will be taken through the registration process where they will create their PIN, this registration process on Iris USSD Connect will only work for borrowers that are already registered in the Iris LAPP database.
On second and subsequent logins, borrowers/users will be allowed a maximum of 3 login attempts before they are blocked from accessing the platform if the PIN being tried is incorrect. After they successfully log in, the users will be guided by our very informative menus by just following the sessions on each function being performed.
Loan amounts, rates, loan limits, and loan types available on the Iris USSD Connect service are completely configurable to match the service providers’ / financial institutions’ desired rates. Our platform allows borrowers to check their loan balances independently at any given time without needing to visit or contact the financial institution/service provider. In the same way, the platform also allows these borrowers to settle their outstanding balances via Online EcoCash Instant Payment (EIP) service. This automated process will automatically adjust the outstanding balances with the amount paid and the payer will be notified of the same through an SMS.
A borrower can utilize a “Help” option to get any form of assistance, including “Forgot PIN / Reset” from their respective service providers/financial institutions. The borrowers will be able to reach out to service providers through the provided contact details under the “help” option to receive the support they require.
QATCTECH team is readily available to provide support to the customer care teams of the Iris USSD Connect subscribers via our support lines +263787935484/+263787935481.
Our Iris USSD Connect has transformed the lending landscape by providing quick and accessible financial solutions to all mobile phone users across the nation with the ease of applying through USSD codes, borrowers can now access funds faster and more conveniently.
Please contact us for more information on the service and pricing.
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